Get in touch!
Have questions, comments, or concerns? Let us know!|
Headquarters — Charleston, SC, USA |
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Phone (toll-free) |
1.800.443.9441 |
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Phone (international) |
001.843.216.6200 |
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Fax |
1.843.216.6100 |
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Address |
2000 Daniel Island Drive |
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Media |
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Phone |
1.800.443.9441 x3307 |
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Products and Services |
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Phone |
1.800.443.9441 |
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Fax |
1.843.216.6111 |
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Request information about Blackbaud's products and services. |
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Request information about Blackbaud's International Conference on Philanthropy |
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Contact Customer Service about billing and invoices. |
1.800.468.8996 option 4, sub-option 2 |
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Customer Support |
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Toll free |
1.800.468.8996 - option 1 |
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Luminate Online, Luminate CRM, Common Ground |
1.888.528.9501 - option 3 |
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Target Analytics |
1.800.468.8996 - option 7 |
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eTapestry |
1.800.468.8996 - option 1 |
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Canadian Callers |
1.877.255.2221 - option 1 |
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International Callers |
001.843.216.3372 |
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Local Callers |
1.843.216.6200 |
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Fax |
1.843.216.6100 |
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Hours of operation |
Support analysts are available from 8:30 a.m. to 8 p.m. ET, Monday through Thursday, and 9 a.m. to 8 p.m. ET on Friday, excluding holidays. |
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Training |
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Phone |
1.800.468.8996 - option 3 |
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Fax |
1.843.216.6100 |
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Request Blackbaud University, regional, and on-site training information. |
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Blackbaud Forms |
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Phone |
1.866.422.3676 |
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Fax |
1.866.262.9590 |
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Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards. |
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Documentation |
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Submit feedback about user guides and help files |
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Purchase a printed manual |
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Regional Offices |
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Austin, Texas |
11501 Domain Drive, Suite 200 Phone: 888.528.9501 (toll-free) or 512.652.2600 |
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Bay Area, California |
5858 Horton Street, Suite 575 Phone: 510.463.8930 |
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Washington, DC |
1255 23rd Street, NW, Suite 650 Phone: 202.609.6400 |
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Lincoln, Nebraska |
2011 Pine Lake Road, Suite 1800 Phone: 402.817.7028 |
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Indianapolis, IN, USA |
501 N. Pennsylvania Pkwy, Suite 400 Toll Free: 1.888.739-3827 Request information about eTapestry products and services by email: Send Email |
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San Diego, CA, USA |
9605 Scranton Road, Suite 600 Toll Free: 1.866.546.8372 Request information about our San Diego office by email: Send Email |
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Cambridge, MA, USA |
1 Canal Park, 4th Floor, Toll Free: 1.888.876.2275 Request information about Target Analytics products and services by email: Send Email |
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Microedge Offices |
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New York |
619 West 54th Street, 10th Floor Phone: 800.899.0890 (toll-free) or 212.757.1522 |
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Minnesota |
7900 W. 78th Street, Suite 350 Phone: 800.899.0890 |
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WhippleHill Office |
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New Hampshire |
5 E Point Dr Phone: 603.669.5979 |
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SmartTuition Office |
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New Jersey |
10 Woodbridge Center Dr #200 Phone: 866.395.2986 |